Last updated: 20 July 2026
We want our website to be clear and easy to use. This Cookie Policy explains how Bethy Boilers uses cookies and similar technologies on bethyboilers.co.uk, what they do and how you can control them.
Bethy Boilers is a local, independent boiler servicing and gas engineering business. For the purposes described in this policy, Bethy Boilers is responsible for deciding how cookies and related personal information are used on this website.
If you have a question about our use of cookies, email info@bethyboilers.co.uk.
Cookies are small text files that a website places on your computer, telephone, tablet or other device. They allow a website to recognise a device, remember choices, maintain security, provide requested features and understand how people use the website.
Some cookies last only while your browser is open. These are known as session cookies. Others remain on your device for a set period or until you delete them. These are known as persistent cookies.
The rules also cover technologies that perform similar functions, including local storage, pixels, tags, scripts and other methods of storing information on, or accessing information from, your device. In this policy, “cookies” includes those similar technologies where appropriate.
First-party cookies are set by Bethy Boilers through our website. They may be used for essential website functions, security and remembering your cookie choices.
Third-party cookies are set by another organisation whose technology or content is used on our website. For example, Google may set analytics cookies if you consent to Google Analytics. Third parties are responsible for their own use of information and may combine it with information collected through other websites or services, as explained in their privacy information.
These cookies are required for the website to work securely or to provide a feature you have requested. They may, for example, support security, network management, page delivery or the recording of your cookie choices. Because these cookies are necessary, they do not normally require consent. We still provide information about them.
Analytics cookies help us understand how visitors find and use the website. They can show information such as the number of visitors, pages viewed, time spent on pages, broad device and browser information, approximate location and whether a visitor has returned.
We use Google Analytics 4 for this purpose. Where consent is required, Google Analytics cookies must remain disabled unless and until you accept analytics cookies. We use the results to understand website performance and improve our pages, services and customer journey.
Functional cookies remember choices or support enhanced website features. Depending on the features enabled on our website, these might be used by an embedded map, video, accessibility tool or other interactive service. If a functional feature can operate only by setting a non-essential cookie, it should remain unavailable or limited until you provide the appropriate consent.
Advertising cookies can be used to build a profile of interests, measure advertising and show relevant adverts on other websites. Bethy Boilers does not currently intend to use advertising cookies unless this is clearly shown in the website’s cookie controls. If advertising or remarketing technology is introduced, it must not be enabled before the required consent is obtained.
The main cookies associated with our current website setup are described below. Exact names can contain a unique identifier, represented by words in angle brackets.
| Cookie or technology | Provider | Purpose | Typical duration | Category |
|---|---|---|---|---|
| Cookie-consent preference cookie The exact name depends on the consent tool in use. |
Bethy Boilers / cookie-consent provider | Records whether you accepted, rejected or customised optional cookies so that the website can remember your choice. | As shown by the cookie-consent tool; normally a limited persistent period | Necessary |
| wordpress_test_cookie | WordPress | Checks whether the browser supports cookies. It is primarily associated with the WordPress login area and is not ordinarily needed for a public visitor simply reading the website. | Session | Necessary |
| wordpress_[hash] wordpress_logged_in_[hash] |
WordPress | Authenticates and maintains sessions for authorised website administrators or registered users. These cookies are not ordinarily set for members of the public who are only browsing the website. | Session or limited persistent period, depending on login choices | Necessary |
| _ga | Google Analytics | Helps distinguish one browser or visitor from another so that website usage can be measured. | Up to 2 years by default; the expiry may be shortened by our configuration | Analytics |
| _ga_<container-id> | Google Analytics | Maintains session information for the relevant Google Analytics property. | Up to 2 years by default; the expiry may be shortened by our configuration | Analytics |
| Embedded-service cookies or storage | Relevant map, video or other embedded-service provider | May provide interactive content, remember settings or measure use when you activate or consent to an embedded feature. | Varies by provider and feature | Functional or analytics |
Keeping this list accurate: cookies can change when WordPress, Elementor, Google Analytics, security tools, embedded content or other plugins are updated. We periodically review the website and update this table where necessary. The cookie preference tool may provide additional current details detected from your browser.
Google Analytics 4 is supplied by Google. If analytics is enabled for your visit, Google Analytics may collect information including an online identifier, IP-derived location information, device and browser details, pages viewed, referral information, session activity and dates and times of interactions.
Google states that the _ga cookie is used to distinguish users and the _ga_<container-id> cookie is used to persist session state. Their default expiry is up to two years, although website owners can configure a shorter period.
We use analytics information to understand overall website usage and improve our website and services. We do not use Google Analytics to intentionally identify you by name. Google may process information on servers outside the United Kingdom and applies its own privacy terms and international-transfer safeguards.
You can read more in Google’s Privacy Policy and about Google Analytics cookie usage.
When you first visit the website, you should be shown cookie controls that allow you to accept or reject optional cookies. Optional cookies should not be set before the required consent or another applicable legal exception is in place.
Your choice must be voluntary. Rejecting optional cookies should not prevent you from accessing the ordinary content of the website, although a feature that relies on an optional third-party service may not work until you enable the relevant category.
You can change or withdraw your choice at any time by reopening the cookie preferences using the cookie or privacy icon/link displayed on the website. Withdrawing consent does not make earlier processing unlawful, but it should prevent the relevant optional cookies from being used afterwards. Existing cookies may need to be deleted through your browser settings.
If we rely on a legal exception for limited statistical cookies, we will provide the required clear information and a simple way to object. We will not rely on that exception for advertising, profiling, cross-service tracking or decisions that significantly affect you.
Most browsers allow you to view, block and delete cookies. The method varies by browser and device, but it is usually available under “Privacy”, “Security”, “Cookies” or “Site settings”. Your browser provider’s help pages contain current instructions.
Blocking all cookies may affect security, saved choices or website features. Browser controls are separate from our website’s own cookie preferences, so changing one does not necessarily change the other.
The Privacy and Electronic Communications Regulations apply when we store information on, or access information from, your device. Where consent is required, we ask for that consent through the website’s cookie controls. Certain cookies may be used without consent where a legal exception applies, including cookies that are strictly necessary to provide a service you requested.
Where cookie information is personal information, the UK GDPR and Data Protection Act 2018 also apply. Depending on the purpose, our UK GDPR lawful basis will normally be consent for optional analytics or functional technologies, or legitimate interests for essential website security and operation where those interests are not overridden by your rights. A PECR exception does not remove our separate responsibility to have a lawful basis under data protection law.
For information about your data-protection rights, recipients, international transfers, retention and how to complain, please read our Privacy Policy.
Our website may link to, or display content from, external services such as maps, review platforms, social networks or videos. Clicking an ordinary external link takes you to another website whose cookie policy applies. Embedded content may allow the external provider to receive information about your device or visit before or when you interact with it.
Where required, we will seek consent before loading non-essential embedded technology. We cannot directly control cookies placed after you leave our website or use a third party’s service.
Cookie lifetimes vary. Session cookies expire when you close your browser. Persistent cookies remain until their stated expiry, until they are replaced, or until you delete them. The periods in our cookie table are typical maximums and may be reduced by our settings, your browser or the provider.
We consider the purpose of a cookie when setting or reviewing its duration and aim not to retain it for longer than reasonably necessary.
We may update this policy when our website, plugins, analytics setup, embedded services or legal obligations change. The latest version will appear on this page with a revised “last updated” date. Significant changes may also be brought to your attention through the cookie controls or another appropriate notice.
If you have a question about cookies or privacy, email:
Website: bethyboilers.co.uk
